1. Introduction

These Terms & Conditions and Privacy Policy govern the use of Regewall Training Institute’s website, learning platforms, training services, consultancy services, and related products. By registering for a course, accessing our website, or using our services, you agree to comply with these terms.

2. Registration and Enrollment

• All participants must provide accurate and complete registration information.
• Submission of a registration form does not guarantee enrollment until confirmation is issued by Regewall Training Institute.
• Course places are allocated subject to availability.
• Participants are responsible for ensuring all information supplied is accurate.

3. Course Fees and Payments

• All course fees must be paid in full before the commencement of training unless otherwise agreed in writing.
• Prices may change without prior notice.
• Group discounts may be offered for multiple participants from the same organization.
• VAT and other applicable taxes may be charged where required by law.

4. Cancellations, Transfers and Refunds

• Cancellation requests must be submitted in writing.
• Administrative charges may apply to approved refunds.
• No refunds will be issued for non-attendance without prior notice.
• Participants may request course transfers subject to availability.
• Regewall Training Institute reserves the right to reschedule or cancel a course due to operational requirements.

5. Intellectual Property

• All training materials, presentations, manuals, videos, templates and course content remain the intellectual property of Regewall Training Institute.
• Materials may only be used for personal learning purposes.
• Reproduction, resale, distribution or publication without written permission is prohibited.

6. Online Learning and LMS Usage

• Students are responsible for maintaining the confidentiality of their login credentials.
• Sharing accounts is prohibited.
• Access to online courses may be suspended where misuse is detected.
• Certificates will only be issued after successful completion of course requirements.

7. Conduct and Behaviour

• Participants must behave professionally and respectfully.
• Harassment, discrimination, abuse or disruptive behaviour will not be tolerated.
• Regewall Training Institute may remove participants without refund for serious misconduct.

8. Health and Safety

Participants attending classroom training must comply with venue health, safety and security requirements at all times.

9. Trainers and Facilitators

Regewall Training Institute reserves the right to assign, replace or substitute trainers where necessary while maintaining training quality standards.

10. Limitation of Liability

• Training information is provided for educational purposes.
• Participants should seek professional advice before making business or legal decisions.
• Regewall Training Institute shall not be liable for indirect losses arising from use of training materials or services.

11. Privacy Policy

Information We Collect

• Name and surname
• Email address
• Telephone number
• Organization details
• Payment information
• Website usage and analytics information

How We Use Information

• Course registration and administration
• Certificate generation
• Customer support
• Marketing and communication
• Service improvement
• Compliance with legal obligations

Data Security

We implement reasonable administrative, technical and physical safeguards to protect personal information. While we strive to protect information, no internet transmission can be guaranteed as completely secure.

Third-Party Disclosure

Information may only be shared with service providers, trainers, accreditation bodies or legal authorities where required for service delivery or legal compliance.

Cookies

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

POPIA Compliance

Regewall Training Institute processes personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable privacy laws.

12. Visa Invitation Letter Policy

Participants requiring a visa to attend training in South Africa may request an official Letter of Acceptance and Invitation from Regewall Training Institute.

• Invitation letters are issued only after confirmation of course registration and payment.
• The letter serves solely as supporting documentation for visa applications.
• Regewall Training Institute does not guarantee visa approval.
• Visa fees, travel costs and embassy requirements remain the responsibility of the participant.
• No liability shall be accepted for visa refusals, delays or cancellations.

Sample Letter of Acceptance for Visa Application

REGEWALL TRAINING INSTITUTE
Official Letter of Acceptance

Date: ___________

To Whom It May Concern,

This letter confirms that [Participant Name] has been officially accepted to attend the training programme titled [Course Name] organised by Regewall Training Institute.

Training Dates: _____________________
Venue: _____________________________
Country: South Africa

The participant is expected to attend the programme for professional development purposes. We kindly request the relevant authorities to grant the necessary visa to enable attendance.

Please note that Regewall Training Institute does not assume responsibility for travel, accommodation, medical expenses or immigration decisions.

Should you require further information, please contact us directly.

Yours faithfully,

_____________________________
Training Coordinator
Regewall Training Institute

13. Contact Information

Website: https://regewallinstitute.co.za
Email: info@regewallinstitute.co.za
Telephone: +27 (068 344 8359)
South Africa