Protocol and Etiquette Management
In an increasingly globalized professional landscape, mastering the art of official formalities is essential for maintaining organizational reputation and fostering international relations. This intensive training course is designed to equip professionals with the high-level skills needed to manage complex diplomatic, corporate, and social interactions with poise and precision.
Key Objectives
By the end of this course, participants will be able to:
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Master Formal Procedures: Understand the rules of precedence, titles, and forms of address for various dignitaries and officials.
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Coordinate Events: Plan and execute high-profile visits, ceremonies, and international conferences with attention to cultural nuances.
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Refine Professional Presence: Apply the principles of modern business etiquette, including dress codes, dining conduct, and digital communication.
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Navigate Cultural Sensitivity: Bridge communication gaps by understanding global customs and avoiding potential “protocol pitfalls.”
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Manage Logistics: Oversee seating arrangements, flag protocols, and gift-giving traditions effectively.
Who Should Attend?
This course is ideal for professionals who serve as the “face” of their organization or manage high-level stakeholders, including:
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Public Relations & Communications Officers
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Executive Assistants and PAs to C-suite leadership
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Diplomatic and Embassy Staff
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Event Planners specializing in corporate or government functions
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Government Relations Specialists
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International Business Development Managers
Core Learning Pillars
| Pillar | Focus Area |
| The Protocol Officer | Roles, responsibilities, and the “art of service.” |
| Order of Precedence | Ranking officials and managing hierarchical seating. |
| Dining & Social | Formal table manners, hosting duties, and invitations. |
| Global Diplomacy | Cross-cultural communication and international gift taboos. |

