This Regewall Training institute program is designed to equip professionals with the analytical tools and modeling techniques required to bridge the gap between business strategy and operational execution.

---

Course Title: Business Process Analysis & Modeling

In an era of digital transformation, understanding “how work gets done” is critical. This course provides a hands-on framework for identifying, documenting, analyzing, and improving business processes using industry-standard notations like BPMN 2.0.

2. Who Should Attend?

This program is ideal for individuals tasked with improving organizational efficiency or implementing new systems:

• Business Analysts & Systems Analysts

• Process Owners & Managers

• Project Managers

• Quality Assurance & Compliance Officers

• IT Professionals looking to understand the business context of software development.

3. Learning Objectives

By the end of this course, participants will be able to:

• Define the lifecycle of a business process from inception to optimization.

• Document complex workflows using Business Process Model and Notation (BPMN).

• Identify bottlenecks, redundancies, and inefficiencies in “As-Is” processes.

• Design “To-Be” processes that align with organizational goals.

• Communicate technical process changes effectively to non-technical stakeholders.

---

4. Training Methodology

To ensure maximum knowledge retention, the course utilizes a blended learning approach:

• Interactive Workshops: Real-world case studies where participants map actual business scenarios.

• Hands-on Tooling: Use of modeling software (e.g., Visio, Lucidchart, or Signavio).

• Peer Reviews: Collaborative sessions to critique and refine process models.

• Simulation: Testing “To-Be” models against potential business constraints.

---

5. Detailed Course Outline

Module 1: Foundations of Business Process Management (BPM)

• Introduction to the BPM Lifecycle.

• Differentiating between Functions, Processes, and Tasks.

• Aligning processes with organizational strategy and KPIs.

Module 2: Process Identification and Scoping

• Defining process boundaries (Start and End triggers).

• Identifying stakeholders and creating a SIPOC (Supplier, Input, Process, Output, Customer) diagram.

• Prioritizing processes for analysis based on value and risk.

Module 3: Process Modeling with BPMN 2.0

• Understanding the “Alphabet” of modeling: Tasks, Gateways, and Events.

• Using Pools and Lanes to define accountability (RACI).

• Modeling complex logic: Parallel paths, inclusive choices, and error handling.

Module 4: Analysis Techniques (The “As-Is” State)

• • Value-Added Analysis: Distinguishing between real value, business value, and waste.

  • Root Cause Analysis: Using Fishbone diagrams and the “5 Whys.”

  • Gap Analysis: Identifying the distance between current performance and desired targets.

Module 5: Process Improvement and Design (The “To-Be” State)

• Design principles: Eliminating waste, automating steps, and parallelizing tasks.

• Managing organizational change: Transitioning from the old way to the new way.

• Continuous monitoring and feedback loops.

---

6. Success Criteria

Participants will complete a Capstone Project where they must take a dysfunctional business scenario, model the current state, perform a gap analysis, and present a redesigned “To-Be” model with clear ROI justifications.