This intensive training program is designed to elevate the skills of experienced professionals from basic compliance to strategic workforce management. It focuses on navigating the complexities of modern labor laws, fostering a collaborative industrial environment, and mastering the art of high-stakes dispute resolution.

1. Program Objectives

By the end of this course, participants will be able to:

• Strategize long-term industrial relations (IR) frameworks that align with organizational goals.

• Negotiate complex collective bargaining agreements with confidence and precision.

• Analyze evolving labor legislation and its impact on corporate policy.

• De-escalate volatile workplace conflicts using advanced psychological and mediation techniques.

• Lead disciplinary and grievance processes that are both legally airtight and ethically sound.

2. Who Should Attend

This program is tailored for individuals who already possess a foundational understanding of labor law and wish to advance to a leadership or specialist level:

• HR Directors and Senior Managers

• Industrial Relations (IR) Specialists

• Legal Counsel/In-house Attorneys

• Union Leaders and Shop Stewards

• Operations Managers with significant workforce oversight

3. Training Methodology

We utilize a blended learning approach to ensure theory is immediately translated into practice:

• Simulated Negotiations: Real-time role-playing of collective bargaining sessions.

• Case Law Analysis: Deep dives into recent landmark court rulings and their practical implications.

• Conflict Mapping: Visual tools to identify the root causes of systemic workplace friction.

• Peer-to-Peer Coaching: Facilitated sessions to solve current, real-world IR challenges faced by participants.

4. Curriculum Modules

5. Conflict Management Framework

Understanding how to choose the right approach to a dispute is critical for senior leaders. The course explores the balance between Assertiveness (concern for self) and Cooperativeness (concern for others).